If something in your order arrive broken send us a picture and we will replace it or give you a refound.
Free shipping for orders over €99.00
Is there a certification for the Murano glass piece?
Of Course! We do provide a certification for each of our products, It’s all in the package!! 👌🏻
Is it made in Italy? Where are you based?
We only use glass from the Murano Island, we are based in Venice Italy and we proudly do our part in keeping alive the high quality of Made in Italy. ❤️🇮🇹
How many days to wait for my order?
We ship worldwide with DHL Express depends on where are you based, usually it takes 7 working days. 🚀
How do you pack? What if the piece arrive broken?
Don’t worry, we are used to pack!! We will wrap the piece with bubble wrap and if something goes wrong with the shipping we will replace the item (as much similar as we can), all we need is a picture of the broken piece. 🚑
What if I don’t like the piece, can I return?
Of course you can return the piece, you only have to send it back to our headquarter in Venice, the shipping costs for the returning package are on buyer. Once we receive the package we will proceed with the refund. 🚚